McCarthy Homes is an Australian owned company based in Brisbane local in every sense, all our employees are accessible to you at all times throughout the home building process and beyond. We are proud of our commitment to customer service, the quality of our products and the strong referrals we receive from our previous clients. During the past 15 + years designing and building homes in south east Queensland, McCarthy Homes has maintained a continuous unblemished record with the Queensland Building and Construction Commission (QBCC), the statutory authority which regulates the industry under the Queensland Building and Construction Commission Act 1991.
The QBCC’s charter is to regulate the building industry through the licensing of contractors, education and protection of consumers and handling resolution of disputes should they arise. Customer satisfaction is paramount to us, so we are proud of this excellent QBCC record as testimony to our honesty, service and professionalism.
Helpful and constructive through sales and design processes.
Post build issues not receiving timely support unless escalated to higher levels in company. Maintenance/warranty issue delays
Ensure all aspects of agreements/conversations are documented in detail and signed. Independent inspection services may be beneficial.